1. Register your warranty
2. Our pride is warranted
At BainUltra®, we are proud of the quality of our products. Our manufacturing process favors artisanship over automation. All of our products are designed, manufactured and assembled by a team of highly trained craftspeople who are passionate about their work. Workers make a full, documented inspection at every step of production.
3. Your relaxation is guaranteed
With our 35 years of experience designed and manufacturing the BainUltra ThermoMasseur®, we have always maintained strict control over the production and quality of every element that goes into our products. Above all, we have 35 years of documented reliability and durability. The superior quality Lucite (Perspex®) acrylic that goes into the fabrication of most of our products largely contributes to their exceptional characteristics. That’s why we can offer the strongest warranty on the market. We cover that bath and turbines for 20 years*, and the control for 5 years*. All of which means that you can relax in the knowledge that you have purchased the very best bath product available.
4. Why buy from a BainUltra authorized dealer?
Our authorized dealers are chosen with the utmost care and offer the best service available in your area. They have been hand-picked for their competence and professionalism—and because they subscribe to BainUltra’s values. Buying from an authorized BainUltra dealer means you are sure to get the best in after-sale service and you can rest easy knowing that your warranty will be honored.
5. Internet Sales
BainUltra® does not authorise the sale of its products over the Internet. The reason why you should always purchase our products from an authorized BainUltra dealer is that it is the only way to ensure your warranty is fully respected and you receive our full after-sales service.
We take great effort when selecting our authorized dealers and strongly believe they are able to offer the best service in your region. If you require further information please do not hesitate to contact our customer service department at 1 800 463-2187.