Contact Us

The BainUltra team is at your service, ready with any information you may need about our products, our company or our warranties. Call us or email us at Our product consultants are available Monday to Friday, and all inquiries will be answered within a maximum of two business days.



Customer Service/ After-Sales technical Service
Please note our modified schedule during the holiday season:


OPEN from 8 a.m. to 5 p.m. (EST) on DECEMBER 28, 29, 2022 and JANUARY 3, 2023

CLOSED on DECEMBER 23, 26, 27, and 30, 2022, and JANUARY 2, 2023

BainUltra full team will be back on January 4, 2023.
Happy Holidays!



Technical Support

After-Sales Technical Service

Monday to Thursday: 8 a.m. to 6 p.m.

Friday: 8 a.m. to 5 p.m. 

Customer Service

Monday to Friday: 8 a.m. to 5 p.m. 

Contact Information

BainUltra Inc. 956, chemin Olivier, Lévis, Quebec  G7A 2N1  Canada

Telephone: 418-831-7701 or 1-800-463-2187

Fax: 418-831-6623  or 1-800-382-8587


Looking for a Dealer?

Go to Find a Dealer to locate the authorized dealer nearest you.