Contact Us

The BainUltra team is at your service, ready with any information you may need about our products, our company or our warranties. Call us or email us at Our product consultants are available Monday to Friday, and all inquiries will be answered within a maximum of two business days.



Technical Support

Please note our modified schedule during the holiday season:


DECEMBER 28th, 29th, & 30th, 2021: OPEN from 8:00 AM to 5:00 PM (EST)

DECEMBER 24th, 27th and 31st, 2021, and JANUARY 3rd, 2022: CLOSED

BainUltra full team will be back on January 4th, 2022.

After-Sales Technical Service

Monday to Thursday: 8 a.m. to 6 p.m.

Friday: 8 a.m. to 5 p.m. 

Customer Service

Monday to Friday: 8 a.m. to 5 p.m. 

Contact Information

BainUltra Inc. 956, chemin Olivier, Lévis, Quebec  G7A 2N1  Canada

Telephone: 418-831-7701 or 1-800-463-2187

Fax: 418-831-6623  or 1-800-382-8587


Looking for a Dealer?

Go to Find a Dealer to locate the authorized dealer nearest you.